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  • RightNow

    RightNow

    Tags contact center experience, CRM, customer experience management, customer experience solutions, customer experience suite, customer relationship management, CX, social experience, web experience

    SnapOptions:

    $3,495

    The RightNowSnap provides create,update,destroy and query access to RightNowCX entities. Use the RightNowSnap to integrate RightNowCX web-services with enterprise and applications data.

    The RightNowCX Snap provides read and write access to the RightNowCX  application and its records.

    The data available through SnapLogic includes standard RightNowCX object types, such as Contacts, Accounts, Opportunities, and Cases, as well as any custom objects you have created in RightNowCX. For each RightNowCX record type that supports them, SnapLogic provides read, insert, update, and upsert capabilities. At runtime, your Snap is automatically updated with any new custom fields created within RightNowCX.

    The Snap comes populated with all the data fields available in RightNowCX for each record type in question, and you can either use its building blocks directly, or as templates by duplicating and modifying them. The Snap also adds capabilities like error checking in output views, as well as authentication before the execution of each pipeline.

    The Snap supports following operations:

    • Create - Account, Answer, Contact,Incident, Opportunity, Organization, SalesProduct,ServiceCategory, ServiceDisposition, ServiceProduct, Task.
    • Update  - Account, Answer, Contact,Incident, Opportunity, Organization, SalesProduct,ServiceCategory, ServiceDisposition, ServiceProduct, Task
    • Delete - Account, Answer, Contact,Incident, Opportunity, Organization, SalesProduct,ServiceCategory, ServiceDisposition, ServiceProduct, Task
    • Querying - primary or sub-objects of RightNowCX

    SnapLogic Version 3.2
    Version 1.0 Initial Release

    Company: SnapLogic Inc.

    Background Information: SnapLogic is a visionary Cloud integration company that is transforming the integration market with its innovative, open, and extensible DataFlow architecture and straightforward subscription model.

    SnapLogic Inc. Logo

    Website: http://www.snaplogic.com
    Support: Send email to Snap Support for SnapLogic Snaps support questions.
    Product Sales: 650-525-3551 Fax: 650-525-3555
    Copyright © 2011, SnapLogic Inc.


    Category: Enterprise, Web, SaaS
    Copyright © 2011, SnapLogic Inc.